1.We ship worldwide(except Italy) with tracking number.
2.We will use your shipping address filed on Aliexpress as the shipping address for the merchandise. We can not change the shipping address once payment is received.
3.The shipping fee includes not only the actual shipping cost, but also the fee to cover inventory management, labor, logistic, warehousing, sales and marketing related costs. Since the item will be shipped from the manufacture directly, Item will be marked as “Gift” and declared low value to minimize the custom tax.
4.No shipping on weekend and public holidays. Normally it takes 3 weeks to one monthto arrive. But to some country(such as Brazil, Russia…) or for some problem it may be longer, please wait with patience.
5.About the losting items in the transfer: if item could not arrive to the customer about 45 days above(some country will be longer),then we will treat it as be lost,then we will resend another new one to our customers, or we will make you refund.but this situation is rare to occur!
Communication and Feedback :
1.If there is any question, be free to contact us via Aliexpress MESSAGE or TradeManager . usually we will reply you within 24 hours. Please DON\’T Send Message to Our EMAIL, you may get no response!
2.We hope to have happy dues with all our customers. Please be kind to contact us before leaving negative or neutral feedback, we will try our best to solve the problems for you.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|